Some things can’t be planned – that’s why we offer a free cancellation up to 24 hours before arrival for bookings made via our homepage or when dealing directly with us by phone or e-mail. (except high season, valid on the standard rate).
Should you have to cancel your reservation after the free cancellation deadline, don’t worry! The amount will be refunded to you in form of a credit for your next stay in our house. (redeemable within 6 months)
Our special bonus for direct bookers and for those guests who book their vacation with us early on:
You have decided to book directly and stay longer guest(s) of our Apartmenthaus Nr. 1? Of course you will be rewarded for that! As a gift you will receive 1 breakfast voucher (per person) for the bakery on the ground floor of our house as well as an additional supply of coffee capsules for your coffee machine in your room.
(from a stay of 7 nights)
The breakfast voucher includes: 1 coffee of your choice + 1 sweet pastry or 1 sandwich or 1 roll with butter and jam
Do you still have questions or concerns about your stay with us?
We will be happy to advise you in a personal conversation and put together your individual offer, adapted to your wishes and preferences. We look forward to a conversation and direct contact with you and we will gladly take time for you!
We are happy to help you with your questions. The reception team can be reached:
monday to saturday 8 am – 11 am and 3 pm – 6 pm
sunday 8 am – 11 am.
Thank you for your understanding, that we can answer your questions, wishes, requests and bookings only within this time.
We look forward to hearing from you!